Do you ship internationally?
Yes! We can ship our puzzles to over 200 countries. For more details, please visit our shipping page and for a list of the countries we currently ship to, please click here.
Where can I find your puzzles in store?
Our Toronto HQ is not currently set up for visitors so all of our sales are online. However, our puzzles are sold in museums, art galleries and independent retailers across North America. You can use our stockists page to find a store near you.
How difficult is the Moon puzzle?
The Moon puzzle is definitely a challenge and we rate it a 4.5 out of 5 on our difficulty scale. The image that we used is incredibly clear so being able to see all the details on the Moon's surface and the fact that no two pieces are exactly the same shape, make this puzzle enjoyable and achievable.
I've lost a puzzle piece, can I get a replacement?
Yes! We understand how upsetting it can be to lose a piece so we will do our best to get a replacement sent to you. To find out more, see our replacement piece page.
How do I track my international order?
Once your order has left Canada via DHL, there will be a local tracking number within DHL's tracking page. It is labeled "delivery by Postal Provider" and this is the number you can track with your local post.