Do you ship internationally?
We do! We currently ship to roughly 60 countries worldwide. To see the full list of countries that we ship to click here.
Where can I find your puzzles in store?
Our puzzles are sold in museums, art galleries and independent retailers around the world. You can use our retailers page to find a store near you. We also have a studio space in Hamilton, Ontario where you can visit by appointment and shop our puzzles. You can see the details of our studio space here.
How difficult is the Moon puzzle?
The Moon puzzle is definitely a challenge and we rate it a 4.5 out of 5 on our difficulty scale. The image that we used is incredibly clear so being able to see all the details on the Moon's surface and the fact that no two pieces are exactly the same shape, make this puzzle enjoyable and achievable.
I've lost a puzzle piece, can I get a replacement?
Yes! We understand how upsetting it can be to lose a piece so we will do our best to get a replacement sent to you. To find out more, see our replacement piece page.
Do you accept artist submissions for puzzle designs?
Absolutely! If you have artwork / designs that you think would be a good fit with our puzzles, please email us at firstname.lastname@example.org.
If you are based in Canada, why is your website in USD?
Unfortunately we are only able to sell in one currency on our website and since we sell our puzzles worldwide, it makes the most sense for us to charge in USD at this time. If you would like to be charged in CAD, you can call into our studio and we can process a payment over the phone, 905-777-0250. Another option is to purchase a puzzle from one of our incredible Canadian retailers. You can find the full list of retailers here.